When one of our brokers, called us with a client who lived on the Isle of Wight, they jokingly asked: "And you'll be hand delivering the application to them, right?"
Our answer "Of course, does Monday work for them?"
You might be asking yourself was a 12-hour round trip worth it? Yes, as while at the Client's home our experienced Rapid Response agent was able to identify and resolve three issues there and then. Had we relied on receiving the application by post these issues would have resulted in significant delays.
From our online systems to our nationwide courier service to our 24-hour commissions, our entire service proposition is based on the fact that speed matters.